This accessibility statement applies to the version 2.2.0 of the AusweisApp available at www.ausweisapp.bund.de.
As the party responsible for the software - on behalf of the German Federal Office for Information Security - we strive to make our software accessible in accordance with the provisions of the Federal Disability Equality Act (BGG) and the Barrier-Free Information Technology Ordinance (BITV 2.0) implementing Directive (EU) 2016/2102.
When was the accessibility statement created or updated?
This accessibility statement (as of 13.09.2024) applies to version 2.2.0 of the software and is based on a self-assessment carried out on the basis of the current BIK BITV test for mobile apps (https://bitvtest.de/pruefverfahren/bitv-20-app).
How accessible is the application?
The application is only partially accessible. It only partially meets the requirements of the Barrier-Free Information Technology Ordinance (BITV) 2.0.
Which areas are not accessible?
The following incompatibilities with BITV 2.0 exist:
Barriers in the text alternatives
- Some information-bearing graphics do not have meaningful alternative texts.
- Concerns BITV test step 11.1.1.1b.
- Measure: The alternative texts are revised.
- Schedule: Fix in 2025.
Barriers to adaptability
- Headings are sometimes not recognized as such. The order is not always meaningful.
- Concerns BITV test steps 11.1.3.1a, 11.1.3.1c, 11.1.3.1d & 11.1.3.2.
- Measure: Headings are marked in such a way that they can be determined programmatically.
- Timeline: Fix in 2025.
Barriers to keyboard operability
- Interaction options are not always obvious.
- Concerns BITV test steps 11.2.1.1.
- Measure: The interaction possibilities should be optimized and clarified.
- Timeline: Fix in 2025.
Barriers to navigation
- The focus sequence is not always logical and comprehensible. Not all elements have a visible focus.
- Concerns BITV test steps 11.2.4.3 and 11.2.4.7.
- Measure: The focus order should be logically arranged and it should be ensured that the focus is clearly visible.
- Timeline: Fix in 2025.
Barriers in the input modalities
- The pointer gestures cannot be canceled.
- Concerns BITV test step 11.2.5.2.
- Measures : It should be possible to cancel the pointer gestures in the future.
- Schedule: Fix in 2025.
Barriers to compatibility
- The name, the role and the value of the element are not displayed or clear for all elements.
- Concerns BITV test step 11.4.1.2.
- Measures: The name, role and value should be clearly displayed for all elements.
- Timeline: Fix in 2025.
Barriers to accessibility services
- Instructions for operation are sometimes displayed twice. Under ChromeOS, there are occasional long delays after entering commands when using ChromeVox. In some cases, elements of abandoned screens that are no longer visible are displayed. Content is displayed that makes the text output difficult to understand. The viewport does not change if elements outside the visible area are accessed with the keyboard. Changes to radio buttons do not generate screen reader feedback.
- Concerns BITV test steps 11.5.2.5 , 11.5.2.10 & 11.5.2.15.
- Measures: In the future, duplicate output and delays should be avoided. All text content should be output correctly by the screen reader and this should be clearly comprehensible at all times. The viewport should adapt automatically when navigating with the keyboard. Immediate acoustic feedback should be provided for users when changes are made to the radio buttons.
- Schedule: Fix in 2025.
Barriers for user preferences
- The user preference “ bold text” is not adopted under iOS.
- Concerns BITV test step 11.7.
- Measure: In the future, the user preference “ bold text” should be adopted under iOS.
- Schedule: Fix in 2025.
Report barriers: Contact persons
Would you like to inform us of existing barriers or request information on the implementation of accessibility? Please contact us directly using the e-mail address: barrieren.ausweisapp@governikus.de.
Contact the conciliation body
If no satisfactory solution has been found even after your feedback to the above-mentioned contact, you can turn to the conciliation office pursuant to § 16 BGG. The BGG conciliation body has the task of supporting out-of-court dispute resolution in conflicts on the issue of accessibility between people with disabilities and federal public bodies. The conciliation procedure is free of charge. No legal assistance is required. Further information on the conciliation procedure and the possibilities for submitting applications can be found at: schlichtungsstelle-bgg.de
You can contact the BGG conciliation office directly at info@schlichtungsstelle-bgg.de.